work experience

Bank of America

Senior Designer, Design Systems
Nov 2024 — Present

  • Contract role developing Figma components, design patterns, and best practices for Bank of America’s XD organization.

CoStar Group


Manager, UX Design for Apartments.com

Jul 2019 — Sep 2024

  • Cross functional product design management role, ranging from research, to wireframing, to testing, to design, to development handoff, to quality assurance. Managed a small team of junior designers and established workflows and task management practices.

AT&T

Information Architect & UI Design

Jun 2017 — Jul 2019

  • Individual contributor role focused on support content navigation as well as digital marketplace design. Responsibilities included wireframing and high fidelity mockups using Sketch and Zeplin.

Hot Sauce Studios

Graphic Designer / UI/UX Design

Mar 2014 — Feb 2017

  • Marketing firm with varied clientele. Projects included building websites, designing print collateral, and creating social media and blog content.

Various Startups and Freelance Work

Graphic Designer
Jul 2011 - Mar 2014

  • Graphic design experience in merchandising, branding, education, illustration, print, and web.

Education

University of Georgia


Bachelor’s of Fine Arts, Graphic Design, 2011

General Assembly


UX Design Certification, 2015

Personal Design Principles

Know Your User.

Research that helps you truly understand the who, what, where, how, and why of any problem is a requirement for any robust UX practice and will always point you in the right direction.

Test Early, Test Often.

From paper sketches to prototyping flows in Figma, it’s essential to receive feedback early and often from stakeholders, testers, and real users.

Iterate, Iterate, Iterate.

Odds are your first idea isn’t your best idea. Try every combination possible before you make a decision.

Great Content is Great Design.

Language is the most direct visual communication you can leverage in product design, and content is the backbone of any product. It must be considered with the same care and consistency as everything else in a design.

Accessibility isn’t a Buzzword.

A more accessible web is a better web, and design is the first foundational step in building one. Consistent user interfaces, meeting WCAG defined contrast ratios, and clear heading and content hierarchies for keyboard accessibility are essential.

Design can Spark Joy.

User experience design isn’t solely a visual discipline, but excellent typography and attractive visuals can be the difference between a frustrated user and an engaged one.

Proficiencies

  • Typography, layout, and illustration skills honed by more than fifteen years as a professional and a lifetime of love for art and design.

  • A drive to always suss out ‘the problem behind the problem’, and deliver UX solutions that are comprehensive and focused on achieving both stakeholder goals and user satisfaction.

  • A history of working in collaborative, multi-disciplinary environments. Works best in a room with a whiteboard.

  • Experience conducting research, writing content, and managing projects, and overseeing individual contributors in all of the above.

  • A passion for creating a more accessible web, and a strong understanding of WCAG compliance.

Software and Skill Proficiencies

  • Figma/Sketch

  • Prototyping

  • Design Systems

  • Graphic design, typography, and illustration

  • User research, persona creation, and user interviews

  • Adobe Creative Suite

  • Agile

  • Technical and creative writing

  • Project management

  • Some CSS coding

  • Animation